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srisambasivasdfashions
srisambasivasdfashions

Shipping Policy
Last Updated: February 22, 2025

At SRI SAMBASIVA SD FASHIONS, we are committed to ensuring that your orders are processed, shipped, and delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipment of products to domestic and international customers. By placing an order with us, you agree to the terms stated in this policy.

1. Shipping Partners & Delivery Methods

We work with reliable and well-known logistics partners to ensure the secure and timely delivery of your orders. Our shipping partners include:

  • Domestic Deliveries: Orders within India are shipped through registered domestic courier companies and/or Speed Post.
  • International Deliveries: Orders to international locations are shipped via registered international courier services and/or International Speed Post.

The availability of specific courier services depends on the shipping address and delivery requirements.

2. Processing Time

We aim to process all orders as quickly as possible. The order processing timeline is as follows:

  • Orders are typically processed within 0-7 business days from the date of order confirmation and payment.
  • Processing time may vary based on product availability, order volume, and unforeseen circumstances.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or made-to-order products may require additional processing time, which will be communicated at the time of order placement.

Customers will receive an order confirmation email with estimated processing and shipping timelines.

3. Shipping Time & Delivery Estimates

Shipping times vary based on the destination and courier service. Estimated delivery timelines are as follows:

Location Estimated Delivery Time
Within India 3-10 business days
International 7-20 business days
  • Delivery times are subject to courier company policies and may vary due to factors such as customs processing, weather conditions, and unforeseen delays.
  • Rural and remote areas may experience slightly longer delivery times.
  • Customers will receive tracking details once the order has been shipped.

4. Shipping Charges

Shipping charges depend on the order value, destination, and chosen delivery method. The applicable charges will be displayed at checkout before confirming the order.

  • Domestic Shipping: Standard shipping rates apply based on weight and distance. Free shipping may be available for specific promotions or bulk orders.
  • International Shipping: Charges are based on the destination, weight, and volume of the package. Customers are responsible for any applicable customs duties, taxes, or import charges levied by the destination country.

For inquiries regarding shipping fees, please contact our customer support team.

5. Order Tracking

Once your order is shipped, you will receive an email or SMS notification with the tracking number and shipping partner details. You can track your order using the provided tracking link on the courier service’s website.

If you do not receive tracking information within the expected timeframe, please contact our support team for assistance.

6. Delivery Address & Changes

  • Customers must provide a complete and accurate shipping address at the time of order placement.
  • If you need to update your shipping address, please contact us within 24 hours of placing the order. Address changes may not be possible after the order has been processed.
  • We are not responsible for orders delivered to incorrect addresses due to customer errors.

7. Delayed or Lost Shipments

While we strive to ensure timely deliveries, certain factors beyond our control may cause delays. These include:

  • Courier Delays: Due to high shipment volumes, strikes, or operational disruptions.
  • Weather Conditions: Natural disasters, extreme weather, or other environmental factors.
  • Customs Clearance: For international orders, customs processing may extend delivery timelines.
  • Incorrect Address: If the delivery address is incomplete or incorrect, the package may be delayed or returned.

If your order is significantly delayed or lost in transit, please contact our support team, and we will work with the shipping carrier to resolve the issue.

8. Undeliverable Packages & Failed Delivery Attempts

  • If the courier service attempts delivery and no one is available to receive the package, they may make additional attempts or leave a notice for pickup.
  • If an order is returned to us due to an incorrect address, failure to receive, or non-payment of customs duties, the customer may be required to pay additional shipping fees for reshipment.
  • If the customer does not respond within 7 days of our attempt to contact them regarding a failed delivery, the order may be canceled, and a partial refund may be issued, excluding shipping costs.

9. International Shipping & Customs Duties

For international shipments, customers should be aware of the following:

  • Customs duties, taxes, and import charges may apply depending on the destination country’s regulations.
  • Customers are responsible for paying all applicable customs fees upon delivery. These charges are not included in the purchase price or shipping cost.
  • Customs processing times may vary, potentially affecting delivery timelines.
  • Some countries may have restrictions on certain products. Customers are advised to check their local import regulations before ordering.

We are not responsible for any customs-related delays or additional charges incurred.

10. Shipping Policy for Special Items

Some items require special handling and have different shipping policies:

  • Perishable Goods (if applicable): Items such as food, flowers, or other perishable goods will be shipped with expedited delivery to ensure freshness.
  • Fragile Items: Extra care is taken for delicate or breakable products. Customers are advised to inspect items upon delivery and report any damage immediately.
  • High-Value Orders: Orders of high-value items may require additional verification or signature upon delivery.

11. Returns Due to Shipping Issues

  • If a product arrives damaged, defective, or incorrect, customers should report the issue within 24 hours of receiving the package.
  • Customers must provide photographic evidence of the damaged or incorrect product for verification.
  • After reviewing the complaint, we may offer a replacement, store credit, or refund as per our Return Policy.

For any concerns regarding shipping, damaged items, or undelivered orders, please contact our customer support team: 📧 Email: srisambasivsdfashions1@gmail.com
📞 Phone: 9966572415

12. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be updated on this page with a revised "Last Updated" date. Customers are encouraged to review this policy periodically to stay informed of any updates.

By placing an order with SRI SAMBASIVA SD FASHIONS, you acknowledge and agree to the terms outlined in this Shipping Policy.