Refund Policy

Last Updated: February 22, 2025

We are committed to ensuring customer satisfaction. If you are not satisfied with your order, please review our refund guidelines.

1. Eligibility for Refund

• Refunds are applicable for damaged, defective, or incorrect items received.
• Requests must be submitted on the same day of delivery.
• Items must be unused, unwashed, and in their original packaging with all tags intact.

2. Non-Refundable Items

• Perishable goods (e.g., food, flowers) and customized/personalized products are non-refundable.
• Discounted, clearance, or promotional items may not be eligible unless defective.
• Manufacturer-warranted products must be addressed directly with the manufacturer.

3. Refund Process

• Customers must contact Customer Service with the order number, product images, and issue details.
• Approved refunds will be processed within 6-8 business days.

4. Refund Method

• Refunds are credited to the original payment method.
• For Cash on Delivery (COD) orders, refunds are issued via bank transfer or store credit after verification.
• Processing times may vary depending on bank policies.

5. Additional Terms

• Refunds may be denied if items do not meet return conditions.
• Return shipping costs are the customer's responsibility unless the issue is due to our error.
• Non-compliant refund requests will not be processed.

For assistance, contact our Customer Service Team at 9966572415 or srisambasivsdfashions1@gmail.com. We are here to help!